Sales Conditions for Consumer Purchases of Goods over the Internet

Last updated: 17 February 2025

1. Introduction

These terms and conditions apply to consumer purchases made through ai4k.eu. The agreement follows the relevant consumer laws in Norway. More information on applicable regulations can be found at Lovdata.no.

2. Contract Components

The contract consists of the terms and conditions outlined here, information provided in the ordering solution, and any special agreements made in writing.

  • The ordering solution presents relevant details about the product or service, including specifications, pricing, and terms.
  • Special agreements must be confirmed in writing via email to be considered valid.

3. Parties Identification

  • The seller is Jorge Ledezma, with the registered address John Strandrudsvei 7 Lysaker, Norway, contact email [email protected], and organization number 921469063.
  • The purchaser is the consumer who places an order through the website.
    • The primary purchaser refers to customers buying website plans, which include hosting, design, and support.
    • Other purchasers may include buyers of digital products (e.g., templates), which are sold as-is, without support.

4. Pricing Details

  • Prices for products and services are displayed on the website.
  • Taxes: Prices currently exclude taxes. If applicable, taxes will be calculated and displayed at checkout before payment.
  • There are no additional costs beyond what is stated at checkout.

5. Contract Formation

  • A purchase agreement is considered binding once the order is paid and confirmed via email.
  • Free support begins when the website is live, based on a mutual agreement between the seller and purchaser.

6. Payment Terms

  • Payment must be made in full at the time of purchase using the available payment methods.
  • If an invoice is issued, payment must be completed within the deadline specified.
  • Any delays in payment may result in suspension of services.

7. Delivery Protocols

  • Website projects and services are delivered as per the agreed project plan, which is communicated via email.
  • Digital products are available for download immediately after payment.
  • If a delay occurs, the purchaser will be notified promptly via email or phone.

8. Product Risk and Support

  • Risk transfer: Once the product or service is delivered (e.g., website is live or digital product is downloaded), the purchaser assumes responsibility.
  • Free support: Provided for one year, but only if no modifications (by the purchaser) have been made to the website beyond the agreed-upon structure.
    • Any additional changes requested after the website goes live may be subject to additional fees if purchaser made modifications.

9. Right of Withdrawal and Warranty

  • As per Norwegian consumer laws, digital products and custom-made services may not qualify for a right of withdrawal once delivered.
  • Websites include a warranty for the agreed-upon scope of work. Any external modifications may void this warranty.

10. Additional Considerations

  • Data protection: The seller processes personal data in accordance with GDPR regulations. More details are available in the Privacy Policy.
  • Dispute resolution: Any disputes should first be addressed through direct communication. If unresolved, the matter may be referred to the Norwegian Consumer Authority.
  • Changes to Terms: The seller reserves the right to update these terms. The latest version will always be available on the website.
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